Global Beverage Company

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Overview

  • Largest manufacturer, distributor and marketer of non-alcoholic concentrates and syrups
  • $64 billion supply chain; 92,800 employees; >200 countries; and >500 brands
  • 2009 annual revenue of >$30 billion
  • Primary System: SAP, Extensity, Amex, Visa

Business Challenge

  • Known losses of $348K over 58 months
  • Organizations lose 7% of their annual revenues to fraud (2008 ACFE Report to the Nation)
  • Expense reimbursement accounted for 19.5% asset misappropriation fraud cases (2008 ACFE Report to the Nation)
  • 19% of business travelers admitted to padding their expense reports (T&E Magazine)

Solution

  • Automation of in-process T&E card review
  • Distribution of exceptions managed through automated workflow

Results

  • Eliminated manual audit of expense reports
  • Identified 34% of total expense report lines as potential source of error or fraud
  • Identified and aggregated root causes of policy violation leading to opportunity for training and policy review and enhancement
  • 40% reduction in T&E audit staff
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