Secure, Permanent Journaling of Results
The Case Management Workbench automatically records and preserves resolution activity and notes in a permanent journal. The permanent journal records all activity to “prove” exceptions were resolved, and documents your review and remediation of controls effectiveness. This objective evidence of due diligence can be used to prove compliance, and directly impacts the level of reliance placed by your auditor. All exception related actions, analyses and results are fully documented, and corrections are validated against the source applications. The system automatically reviews and logs key transactions, and reports on exceptions by type of error, person(s) handling, and resolution method.

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